Privacy Policy
Last updated: October 29, 2026
This Privacy Policy explains how Reign Bathing Solutions (operated by Reign Services LLC, “Reign,” “we,” “us”) collects, uses and protects your information when you visit reignbathingsolutions.com, request a free consultation, download our buyer’s guide, or contact us through the chat widget or by phone, email or text message.
1. Information we collect
- Information you give us: your name, email address, phone number, ZIP code, what you are interested in (for example a walk-in tub or barrier-free shower), who the bathing solution is for, and any message you choose to send us.
- Chat widget: the details you enter in our chat widget, such as your name, mobile number and question, and your consent to be contacted.
- Automatic information: basic technical data such as your browser, device, pages viewed and approximate location, collected through cookies and similar tools.
2. How we use your information
- To respond to your questions and requests.
- To schedule, confirm and remind you about a free in-home consultation.
- To send the buyer’s guide or other material you asked for.
- To operate, secure and improve our website and services.
- To comply with legal obligations.
3. Text messaging
We do not sell or share your mobile phone number or text-message consent with third parties or affiliates for their marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with any third party.
If you give us your mobile number and agree to receive text messages, we will use it to send informational and transactional messages, such as replies to your questions and consultation confirmations and reminders. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase. You can reply STOP at any time to opt out, or HELP for help. See our Terms & Conditions for the full text-messaging terms.
4. How we share information
We do not sell your personal information. We share it only with service providers that help us run our business (for example website hosting, our customer-communication and scheduling software, and our installation partners), and only as needed for them to perform services for us. We may also disclose information if required by law or to protect our rights, customers or the public. The text-messaging exception in Section 3 applies to all such sharing.
5. Cookies and analytics
Our website and chat widget may use cookies and similar technologies to keep the site working, remember your preferences and understand how the site is used. You can control cookies in your browser settings; some features may not work if you block them.
6. Data security and retention
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure. We keep your information only as long as needed for the purposes above or as required by law.
7. Your choices and rights
- Texts: reply STOP to any message to opt out.
- Email: use the unsubscribe link in any email we send.
- Access or deletion: contact us at the details below to ask to see, correct or delete your information, and we will respond as required by applicable law.
8. Children
Our website is intended for adults. We do not knowingly collect personal information from children under 13.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it last changed.
10. Contact us
Reign Bathing Solutions (operated by Reign Services LLC)
334 2nd Ave S Unit 1407, St Petersburg, FL 33702
Phone: (952) 237-0428
Email: [email protected]